Visiting Our Website
For each visitor to our website, our web server automatically recognizes only the IP address of your computer. When you visit The Trousdale Wellness Center Website to manage your MindBody account, subscribe to fitness program/class schedules, pay for your classes you may choose to give us basic information: name, email address, mailing address, ZIP code, phone, and credit card numbers. This allows us to process your transactions more efficiently, and ultimately, to give you a higher caliber of customer service. When you visit our website, we may collect more information: your Internet service provider’s address, the name of the Web page directing you, as well as your clicks and activity on our site. This tracking data helps us understand how to make our site more available and user friendly to our customers.
At Your Service Information
The personal information we collect is above all intended to offer better customer service and to improve communications. The customer information you provide can help The Trousdale Wellness Center provide greater security and inform you services that may be of interest.
Secure Information under Lock and Key
The Trousdale Wellness Center website holds a SSL (Secure Sockets Layer) Certificate to encrypt personal information such as User IDs, Passwords, and account information over the Internet, both during transmission and once received and stored.
The Trousdale Wellness Center Privacy Guidelines express our absolute commitment to integrity, our related organizational values and ethical standards and the associated business conduct we expect from all our employees. The guidelines include very specific guidelines concerning the safeguarding of confidential information, which includes customer information. In general, these guidelines limit employee access to confidential information, and limit the use and disclosure of such information to specifically authorized processes and transactions. If it is determined that employees have violated the guidelines, corrective action may be taken, including immediate dismissal.
The Trousdale Wellness Center makes reasonable efforts to maintain the security of your personal information in order to prevent unauthorized access to it through the use of technology and internal procedures.
We currently contract with online partners to help manage and optimize our Internet business and communications. We use them to send emails that you have agreed to receive. Web cookies are used in those email messages and at our website to help us measure the effectiveness of those emails. You can “opt out” of these emails at any time by unsubscribing from The Trousdale Wellness Center email mailing list. We reserve the right to change email providers at any time.
Information Disclosed If Required By Law
If required by law, The Trousdale Wellness Center may provide any and all information we have about you to law enforcement or other government agencies, pursuant to a subpoena, warrant, or other order by a court of competent jurisdiction. In all cases, we will require written documentation of the request, proof of the identity of the law enforcement official making the request, and we will take reasonable steps to authenticate the validity of the request. Any law enforcement or government agency request submitted with less than a court-issued order will be evaluated on a case-by-case basis according to the need and urgency, as well as the particular law enforcement agency making the request.